The bank teller's handbook : everything a teller needs to know to succeed /

By:

German-Grapes, Joan

Material type: Text

TextPublication details: Chicago : Bankers Pub. Co. : Probus, c1993.Edition: 5th edDescription: xiii, 391 p. :ill;23cmISBN:

1557383472 (pbk.)
9781557383471

Subject(s):

DDC classification:

332.12 GER

LOC classification:

HG1615.7.T4 G48 1993

Summary: The book provides everything tellers need to know about quality customer service, from elements of teller operations to cross-selling techniques. the author updates and revises this comprehensive teller reference. The book also provides a complete banking glossary. It is the ideal teller training tool that will guarantee your bank a positive, lasting impression on your customers.

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Monograph & others	CBN HQ Library General Stacks	Non-fiction	332.12 GER (Browse shelf(Opens below))	Available		31008100089800

Browsing CBN HQ Library shelves, Shelving location: General Stacks, Collection: Non-fiction Close shelf browser (Hides shelf browser)

Previous					No cover image available	No cover image available	No cover image available	Next
Previous	332.113 PAY Payment systems, monetary policy, and the role of the central bank /	332.113 PAY Payment systems, monetary policy, and the role of the central bank /	332.113 PAY Payment systems, monetary policy, and the role of the central bank /	332.12 GER The bank teller's handbook :	332.12 GUT The Uniqueness of commercial banks/	332.12 MOR Liquidity preferences of commercial banks /	332.120973 COM The commercial banking industry /	Next

"Bankline : a Bankline publication"--T.p. verso.

Includes index.

The book provides everything tellers need to know about quality customer service, from elements of teller operations to cross-selling techniques. the author updates and revises this comprehensive teller reference. The book also provides a complete banking glossary. It is the ideal teller training tool that will guarantee your bank a positive, lasting impression on your customers.

rpm 31/08/16

Loans

There are no comments on this title.

to post a comment.