Central Bank of Nigeria Library

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The bank teller's handbook : everything a teller needs to know to succeed /

By: Material type: TextTextPublication details: Chicago : Bankers Pub. Co. : Probus, c1993.Edition: 5th edDescription: xiii, 391 p. :ill;23cmISBN:
  • 1557383472 (pbk.)
  • 9781557383471
Subject(s): DDC classification:
  • 332.12 GER
LOC classification:
  • HG1615.7.T4 G48 1993
Summary: The book provides everything tellers need to know about quality customer service, from elements of teller operations to cross-selling techniques. the author updates and revises this comprehensive teller reference. The book also provides a complete banking glossary. It is the ideal teller training tool that will guarantee your bank a positive, lasting impression on your customers.
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Monograph & others Monograph & others CBN HQ Library General Stacks Non-fiction 332.12 GER (Browse shelf(Opens below)) Available 31008100089800

"Bankline : a Bankline publication"--T.p. verso.

Includes index.

The book provides everything tellers need to know about quality customer service, from elements of teller operations to cross-selling techniques. the author updates and revises this comprehensive teller reference. The book also provides a complete banking glossary. It is the ideal teller training tool that will guarantee your bank a positive, lasting impression on your customers.

rpm 31/08/16

Loans

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