The bank teller's handbook : (Record no. 4651)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01262nam a2200289 a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 931208s1993 ilua f 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1557383472 (pbk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781557383471 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | Baker & Taylor |
| Transcribing agency | Baker & Taylor |
| 050 14 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HG1615.7.T4 |
| Item number | G48 1993 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 332.12 |
| Item number | GER |
| 100 2# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | German-Grapes, Joan |
| 245 14 - TITLE STATEMENT | |
| Title | The bank teller's handbook : |
| Remainder of title | everything a teller needs to know to succeed / |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 5th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Chicago : |
| Name of publisher, distributor, etc | Bankers Pub. Co. : |
| -- | Probus, |
| Date of publication, distribution, etc | c1993. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiii, 391 p. :ill;23cm |
| 500 ## - GENERAL NOTE | |
| General note | "Bankline : a Bankline publication"--T.p. verso. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes index. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | The book provides everything tellers need to know about quality customer service, from elements of teller operations to cross-selling techniques. the author updates and revises this comprehensive teller reference. The book also provides a complete banking glossary. It is the ideal teller training tool that will guarantee your bank a positive, lasting impression on your customers. |
| 590 ## - Local Notes: Cataloguer & Date | |
| Local note | rpm 31/08/16 |
| 591 ## - Local Note: Item Class (Ref/Loans/Arch): Loans | |
| Local Note: Item Class | Loans |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Banks and banking |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Bank tellers |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Bank tellers -- Handbooks, manuals |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Monograph & others |
| 949 ## - LOCAL PROCESSING INFORMATION (Call No. /Shelf Ref) | |
| Call No. /Shelf Ref | 332.12 GER |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Bill Date | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Non-fiction | CBN HQ Library | CBN HQ Library | General Stacks | 31/08/2016 | 332.12 GER | 31008100089800 | 31/08/2016 | 31/08/2016 | Monograph & others |