Central Bank of Nigeria Library

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A Guide to Effective Customer Service

By: Material type: TextTextPublication details: Illinois Bank Administration Institute 1987Description: v; 62p. illISBN:
  • 1555200532
DDC classification:
  • 332.17 UNI
Summary: This book presents customer service techniques that are essential tools for achieving good customer relationships. Using the techniques described in the text will help you develop skills that will make your job easier and result in satisfied customers.
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Monograph & others Monograph & others CBN HQ Library General Stacks Non-fiction 332.17 UNI (Browse shelf(Opens below)) 1 Available 31008100120274

This book presents customer service techniques that are essential tools for achieving good customer relationships. Using the techniques described in the text will help you develop skills that will make your job easier and result in satisfied customers.

osc 6/6/17

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