Total quality management : mastering your small business / Jill A. Rossiter.
Material type:
TextPublication details: London : The Chartered Institute of Bankers, c1998.Description: xii, 252 p. : ill. ; 21 cmISBN: - 0852974868
- 9780852974865
- 658.5'62 22
- HD62.15 .R68 1998
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| 658.5'0285 SMI Computer-based production and inventory control / | 658.503'6 FLO Customer information management / | 658.5'14 FAI Corporate Technological Competence and the Evolution of Technological Diversification | 658.5'62 ROS Total quality management : | 658.57'001.4 BEN Management research : | 658.7'2 LYS Procurement and supply chain management / | 658.7'2 PRO Procurement principles and management / |

Originally published: Chicago, Ill. : Upstart Pub. Co., 1996.
Includes bibliographical references and index.
Leads the learner through the process of mastering the business concepts necessary to a successful small business owner or manager.
oif 31/03/15
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