Total quality management :
Rossiter, Jill.
Total quality management : mastering your small business / Jill A. Rossiter. - London : The Chartered Institute of Bankers, c1998. - xii, 252 p. : ill. ; 21 cm.
Originally published: Chicago, Ill. : Upstart Pub. Co., 1996.
Includes bibliographical references and index.
Leads the learner through the process of mastering the business concepts necessary to a successful small business owner or manager.
0852974868 9780852974865
Small business.
Total quality management.
HD62.15 / .R68 1998
658.5'62
Total quality management : mastering your small business / Jill A. Rossiter. - London : The Chartered Institute of Bankers, c1998. - xii, 252 p. : ill. ; 21 cm.
Originally published: Chicago, Ill. : Upstart Pub. Co., 1996.
Includes bibliographical references and index.
Leads the learner through the process of mastering the business concepts necessary to a successful small business owner or manager.
0852974868 9780852974865
Small business.
Total quality management.
HD62.15 / .R68 1998
658.5'62