10 Skills for Effective Business Communication: practical strategies from the world's greatest leaders
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TextPublication details: California, United States: Tycho Press, 2018Description: xii, 120 pISBN: - 9781641520980
- 658.4'5 HIG
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| 658.4'5 COM Communicating in business / | 658.4'5 COR Corporate communication : | 658.4'5 HAN Handbook of risk and crisis communication / | 658.4'5 HIG 10 Skills for Effective Business Communication: practical strategies from the world's greatest leaders | 658.4'5 QUI Business and professional communication : | 658.45'04 PRI The project management communications toolkit / | 658.4'6 GAR Smart collaboration : |
Includes bibliographical references, index
Higgins, a consultant with experience across Fortune 100 firms, presents ten practical communication skills to enhance leadership and workplace success. These include listening actively, interpreting body language, practicing empathy, strategic networking, assertiveness, negotiation, conflict resolution, and critical feedback. The final chapters offer bonus content on avoiding harassment claims (#MeToo awareness) and elevating public speaking presence. The book is praised for blending research, real-world examples, and exercises, featuring learnings from top executives like Bezos, Jobs, and Tony Robbins
nmn, 10/06/2025
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