Central Bank of Nigeria Library

10 Skills for Effective Business Communication: practical strategies from the world's greatest leaders

Higgins Jessica

10 Skills for Effective Business Communication: practical strategies from the world's greatest leaders - California, United States: Tycho Press, 2018 - xii, 120 p.

Includes bibliographical references, index

Higgins, a consultant with experience across Fortune 100 firms, presents ten practical communication skills to enhance leadership and workplace success. These include listening actively, interpreting body language, practicing empathy, strategic networking, assertiveness, negotiation, conflict resolution, and critical feedback. The final chapters offer bonus content on avoiding harassment claims (#MeToo awareness) and elevating public speaking presence. The book is praised for blending research, real-world examples, and exercises, featuring learnings from top executives like Bezos, Jobs, and Tony Robbins

9781641520980


Communication
Business communication

658.4'5 HIG