Service level agreement : a complete guide - 2019 edition /
Material type:
TextPublication details: Unidentified 5STARCooks 2018Description: 308 pagesISBN: - 9780655517221
- 0655517227
- 658.562 SER
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| 658.47 SUL Building a corporate culture of security : | 658.5 VAN Operations strategy : | 658.562 OPE Operation level agreements : | 658.562 SER Service level agreement : | 658.7 CHO Supply chain management : | 658.7 CUR Managing supply chain risk : | 658.7 GRA Sustainable logistics and supply chain management : |
Includes index.
A professional technical roadmap to IT Service Level Management & Agreements, Service Design & Continual Service Improvement with design, role & responsibility, KPI, communication plan & SLA template resources for organizational implementation.
oif 23/01/2020
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