Central Bank of Nigeria Library

Service level agreement : (Record no. 16791)

MARC details
000 -LEADER
fixed length control field 00989nam a22002657a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 200123s2018 xxu gr 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780655517221
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0655517227
040 ## - CATALOGING SOURCE
Original cataloging agency CBNCAT
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.562
Item number SER
245 ## - TITLE STATEMENT
Title Service level agreement :
Remainder of title a complete guide - 2019 edition /
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Unidentified
Name of publisher, distributor, etc 5STARCooks
Date of publication, distribution, etc 2018
300 ## - PHYSICAL DESCRIPTION
Extent 308 pages
500 ## - GENERAL NOTE
General note Includes index.
520 ## - SUMMARY, ETC.
Summary, etc. A professional technical roadmap to IT Service Level Management & Agreements, Service Design & Continual Service Improvement with design, role & responsibility, KPI, communication plan & SLA template resources for organizational implementation.
590 ## - Local Notes: Cataloguer & Date
Local note oif 23/01/2020
591 ## - Local Note: Item Class (Ref/Loans/Arch): Loans
Local Note: Item Class Loans
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries--Cost control
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries--Quality control
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service-level agreements
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Total quality management
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Blokdijk, Gerard
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Monograph & others
949 ## - LOCAL PROCESSING INFORMATION (Call No. /Shelf Ref)
Call No. /Shelf Ref 658.562 SER
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Bill Date Koha item type
    Dewey Decimal Classification     Non-fiction CBN ABEOKUTA BRANCH LIBRARY CBN ABEOKUTA BRANCH LIBRARY General Stacks 19/02/2020   658.562 SER 31008100419858 19/02/2020 c.1 19/02/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN AKURE BRANCH LIBRARY CBN AKURE BRANCH LIBRARY General Stacks 18/02/2020   658.562 SER 31008100872452 18/02/2020 c.1 18/02/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN ASABA BRANCH LIBRARY CBN ASABA BRANCH LIBRARY General Stacks 06/02/2020   658.562 SER 31008101303481 06/02/2020 c.1 06/02/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN AWKA BRANCH LIBRARY CBN AWKA BRANCH LIBRARY General Stacks 11/02/2020   658.562 SER 31008101275010 11/02/2020 1 11/02/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN BAUCHI BRANCH LIBRARY CBN BAUCHI BRANCH LIBRARY General Stacks 12/02/2020   658.562 SER 31008101194435 12/02/2020 c. 1 12/02/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN BENIN BRANCH LIBRARY CBN BENIN BRANCH LIBRARY General Stacks 05/03/2020   658.562 SER 31008100800362 05/03/2020 c.1 05/03/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN CALABAR BRANCH LIBRARY CBN CALABAR BRANCH LIBRARY General Stacks 12/02/2020   658.562 SER 31008100517362 12/02/2020 c.1 12/02/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN ENUGU BRANCH LIBRARY CBN ENUGU BRANCH LIBRARY General Stacks 16/03/2020   658.562 SER 31008100260393 16/03/2020 c. 1 16/03/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN HQ Library CBN HQ Library General Stacks 23/01/2020   658.562 SER 31008100266267 23/01/2020 c,1 23/01/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN IBADAN BRANCH LIBRARY CBN IBADAN BRANCH LIBRARY General Stacks 05/03/2020   658.562 SER 31008100885595 05/03/2020 C.1 05/03/2020 Monograph & others
    Dewey Decimal Classification       CBN JOS BRANCH LIBRARY CBN JOS BRANCH LIBRARY General Stacks 13/02/2020   658.562 SER 31008100383302 13/02/2020 c.1 13/02/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN KADUNA BRANCH LIBRARY CBN KADUNA BRANCH LIBRARY General Stacks 27/02/2020   658.562 SER 31008100495585 27/02/2020 1 27/02/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN KANO BRANCH LIBRARY CBN KANO BRANCH LIBRARY General Stacks 25/02/2020   658.562 SER 31008101221097 25/02/2020 c.1 25/02/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN KATSINA BRANCH LIBRARY CBN KATSINA BRANCH LIBRARY General Stacks 31/12/2021   658.562 SER 31008100985890 31/12/2021 C.1 31/12/2021 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN LAGOS LAISON OFFICE LIBRARY CBN LAGOS LAISON OFFICE LIBRARY General Stacks 05/02/2020   658.562 SER 31008100254370 05/02/2020 c.1 05/02/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN LAGOS LAISON OFFICE LIBRARY CBN LAGOS LAISON OFFICE LIBRARY General Stacks 05/02/2020   658.562 SER 31008100254388 05/02/2020 c.1 05/02/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN LAGOS LEARNING CENTRE LIBRARY CBN LAGOS LEARNING CENTRE LIBRARY General Stacks 11/02/2020   658.562 SER 31008100845698 11/02/2020 c.1 11/02/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN MAIDUGURI BRANCH LIBRARY CBN MAIDUGURI BRANCH LIBRARY General Stacks 06/02/2020   658.562 SER 31008100920335 06/02/2020 c.1 06/02/2020 Monograph & others
    Dewey Decimal Classification       CBN MINNA BRANCH LIBRARY CBN MINNA BRANCH LIBRARY   01/03/2024   658.562 SER 31008100809017 01/03/2024   01/03/2024 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN OWERRI BRANCH LIBRARY CBN OWERRI BRANCH LIBRARY General Stacks 19/02/2020   658.562 SER 31008100195854 19/02/2020 c.1 19/02/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN PORTHARCOURT BRANCH LIBRARY CBN PORTHARCOURT BRANCH LIBRARY General Stacks 19/02/2020   658.562 SER 31008101207005 19/02/2020 c.1 19/02/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN SOKOTO BRANCH LIBRARY CBN SOKOTO BRANCH LIBRARY General Stacks 21/02/2020   658.562 SER 31008100406186 21/02/2020   21/02/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN UYO BRANCH LIBRARY CBN UYO BRANCH LIBRARY General Stacks 17/03/2020   658.562 SER 31008100933114 17/03/2020 c1 17/03/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN YENAGOA BRANCH LIBRARY CBN YENAGOA BRANCH LIBRARY General Stacks 29/01/2020   658.562 SER 31008100831581 29/01/2020 c.1 29/01/2020 Monograph & others
    Dewey Decimal Classification     Non-fiction CBN YOLA BRANCH LIBRARY CBN YOLA BRANCH LIBRARY General Stacks 20/03/2020   658.562 SER 31008101316574 20/03/2020 c.1 20/03/2020 Monograph & others