| 000 | 00745nam a22001937a 4500 | ||
|---|---|---|---|
| 008 | 170606s1987 iluacd|gr|||| 00| 0 eng d | ||
| 020 | _a1555200532 | ||
| 040 | _aCBNCAT | ||
| 082 |
_a332.17 _bUNI |
||
| 110 | _aUniversal Training System Co. | ||
| 245 | _aA Guide to Effective Customer Service | ||
| 260 |
_aIllinois _bBank Administration Institute _c1987 |
||
| 300 | _av; 62p. ill | ||
| 520 | _aThis book presents customer service techniques that are essential tools for achieving good customer relationships. Using the techniques described in the text will help you develop skills that will make your job easier and result in satisfied customers. | ||
| 590 | _aosc 6/6/17 | ||
| 591 | _aLoans | ||
| 942 |
_2ddc _cBOOK |
||
| 949 | _a332.17 UNI | ||
| 999 |
_c5615 _d5615 |
||