000 02653cam a2200325Ia 4500
008 030728s2002 enka ob 001 0 eng
020 _a0585459541
020 _a9780585459547
020 _a 0750656212
020 _a9780750656214
040 _aN$T
_cN$T
050 4 _aHD30.213
_bTW55 2002eb
082 0 4 _a658.4038
_bWIL
100 1 _aWilson, David A.,
245 1 0 _aManaging information :
_bIT for business processes /
250 _a3rd ed.
260 _aOxford ;
_aBoston :
_bButterworth-Heinemann,
_c2002.
300 _a1 online resource (xii, 269 pages).
500 _aPrevious edition: 1997.
500 _aIncludes index.
504 _aIncludes bibliographical references and index.
520 _a'Managing Information' describes how successful organizations make best use of information and knowledge - the key resources in business. It explains why information technology is essential for the management of business processes, and should be central to any business strategy. This updated edition provides a compelling rationale for organizations to use appropriate systems, and for individuals to acquire the skills to manage and use the systems. It describes how computer systems continue to evolve to meet business needs, and provides examples and exercises to help readers develop their skills. There is a new emphasis on the Internet - how to use it to keep up to date with the latest business issues, and how teams can communicate and collaborate with intranets. All of the most common sub-systems are described and explained, including Enterprise Resource Planning (ERP), Business-to-Business (B2B), Business-to-Consumer (B2C), Supply Chain Management (SCM), Customer Relationship Management (CRM) and Enterprise Application Integration (EAI). The latest developments are described, including services available through the Internet from Application Service Providers (ASP), collaborative commerce and Business Process Management (BPM). There are introductory and more advanced computer exercises to consolidate learning and demonstrate how to acquire, store, organize and present information, using Word, Excel, PowerPoint and Explorer. Includes references, further reading and relevant web sites at the end of each chapter Explains the basics using real life examples Deals with the crucial relationship between information and personal effectiveness.
590 _arpm 15/08/2016
591 _aLoans
650 0 _aManagement information systems.
650 0 _aInformation resources management.
856 4 0 _uhttp://www.columbia.edu/cgi-bin/cul/resolve?clio4252560
942 _2ddc
_cBOOK
949 _a658.4038 WIL
999 _c4362
_d4362