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008			150113s2015 si | s |||| 0|eng d
020			_a9789812873620 _9978-981-287-362-0
024	7		_a10.1007/978-981-287-362-0 _2doi
050		4	_aHD28-70
072		7	_aKJMV5 _2bicssc
072		7	_aKJMV8 _2bicssc
072		7	_aBUS087000 _2bisacsh
082	0	4	_a658.5 _223
100	1		_aBabatunde, Yomi. _eauthor.
245	1	0	_aCross-Cultural Management and Quality Performance _h[electronic resource] : _bChinese Construction Firms in Nigeria / _cby Yomi Babatunde, Sui Pheng Low.
260		1	_aSingapore : _bSpringer Singapore : _bImprint: Springer, _c2015.
300			_aXIX, 462 p. 30 illus., 8 illus. in color. _bonline resource.
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_atext file _bPDF _2rda
505	0		_aIntroduction -- TQM and National Culture -- Construction Industry in China -- Construction Industry in Nigeria -- Relationship Between the Chinese and Nigerian Construction Industries -- Conceptual Approach -- Research Design and Method -- Results and Discussions -- Summary and Conclusions.
520			_aThis book explores China’s global competitiveness in the building of infrastructures with a particular interest in the resource-rich African countries. The book begins with a comprehensive literature review on total quality management (TQM) and national culture, followed by reviews of the construction industries in China and Nigeria. This provides better understanding of the linkages between TQM, based on the International Organization for Standardization’s ISO 9000 quality management systems (QMS), and national culture, based on Emeritus Professor Geert Hofstede’s national cultural dimensions. Premised on the culture-specificity and bi-directionality relationships between TQM and national culture, this book investigates the construction industries in China and Nigeria including their strengths, weaknesses, opportunities, and threats (SWOT) as well as an appraisal of their historical and emerging relationships. In its conceptual approach, this book presents different models in the lead up to its primary theoretical contribution of a quality management assessment model (QMAM) that was adopted during the study’s field work. The book also presents relevant lessons relating to cross cultural management and quality performance not only to the Nigerians but also other foreign players in Nigeria’s construction industry.
650		0	_aEconomics.
650		0	_aEngineering.
650	1	4	_aEconomics/Management Science.
650	2	4	_aProduction/Logistics/Supply Chain Management.
650	2	4	_aConstruction Management.
650	2	4	_aCultural Management.
700	1		_aLow, Sui Pheng. _eauthor.
710	2		_aSpringerLink (Online service)
773	0		_tSpringer eBooks
776	0	8	_iPrinted edition: _z9789812873613
856	4	0	_uhttp://dx.doi.org/10.1007/978-981-287-362-0
912			_aZDB-2-SBE
942			_2ddc _cEBOOK
999			_c3510 _d3510