000 02503nam a22004695i 4500
003 DE-He213
005 20151013141918.0
007 cr nn 008mamaa
008 131014s2014 gw | s |||| 0|eng d
020 _a9783642411120
_9978-3-642-41112-0
024 7 _a10.1007/978-3-642-41112-0
_2doi
050 4 _aHD9980-9990
072 7 _aKNS
_2bicssc
072 7 _aBUS070080
_2bisacsh
082 0 4 _a338.4
_223
100 1 _aLi, Manning.
_eauthor.
245 1 0 _aInnovative Advisory Services in the Virtual World
_h[electronic resource] :
_bAn Empowerment Perspective /
_cby Manning Li, Jihong Liu.
260 1 _aBerlin, Heidelberg :
_bSpringer Berlin Heidelberg :
_bImprint: Springer,
_c2014.
300 _aX, 67 p. 29 illus.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aSpringerBriefs in Business,
_x2191-5482
505 0 _aIntroduction -- Virtual advisors in the virtual world -- Virtual advisors in various application domains -- Preliminary data collections on user opinions about virtual advisors -- Discussion and Implications -- Conclusions.
520 _aHow to effectively design and deliver virtual advisory services can be a mystery to many public and private organisations. This study examines the interesting phenomenon of providing virtual advisors to assist users in accomplishing their tasks in the digital world. Based on a thorough analysis of abundant typical applications in various business and government sectors, this book discusses the current status and future trends of virtual advisory services in digital environments. This book also reveals exactly what users expect from such services, and what they hate! It provides thought-provoking guidelines for best practice in the design and provision of virtual advisors on e-portals.
650 0 _aEconomics.
650 0 _aSocial sciences.
650 1 4 _aEconomics/Management Science.
650 2 4 _aServices.
650 2 4 _aBusiness Strategy/Leadership.
650 2 4 _aSocial Sciences, general.
700 1 _aLiu, Jihong.
_eauthor.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9783642411113
830 0 _aSpringerBriefs in Business,
_x2191-5482
856 4 0 _uhttp://dx.doi.org/10.1007/978-3-642-41112-0
912 _aZDB-2-SBE
942 _2ddc
_cEBOOK
999 _c3266
_d3266