000 03731nam a22004935i 4500
003 DE-He213
005 20151013141910.0
007 cr nn 008mamaa
008 140117s2014 gw | s |||| 0|eng d
020 _a9783319039374
_9978-3-319-03937-4
024 7 _a10.1007/978-3-319-03937-4
_2doi
050 4 _aHD28-70
072 7 _aKJMV6
_2bicssc
072 7 _aPDG
_2bicssc
072 7 _aBUS087000
_2bisacsh
082 0 4 _a658.514
_223
100 1 _aVan den Bergh, Joachim.
_eauthor.
245 1 0 _aTransforming Through Processes
_h[electronic resource] :
_bLeading Voices on BPM, People and Technology /
_cby Joachim Van den Bergh, Sara Thijs, Stijn Viaene.
260 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2014.
300 _aXI, 55 p.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aSpringerBriefs in Business Process Management,
_x2197-9618
505 0 _aUsing new digital technologies to innovate business processes and create customer value - An interview with Prof Stijn Viaene -- A government institution’s BPM tale - An interview with Bert Schelfaut of VDAB -- Business process improvement: questioning the status quo - An interview with Michael zur Muehlen -- Process excellence for sustainable business growth - An interview with Joost Claerbout of Barco -- Value-oriented process modelling - An interview with Jan vom Brocke -- Integrating business intelligence into your business processes - An interview with Öykü Işik -- Adopting the outside-in view: customer-oriented BPM - An interview with Henri Buenen and Nele Aendekerk (EDF-Luminus) -- BPM meets social software - An interview with Hajo Reijers -- BPM in a developing BRIC country – spotlight on Brazil - An interview with Professors Marcos Paulo Valadares de Oliveira and Marcelo Bronzo Ladeira -- A cultural fit for BPM - An interview with Alec Sharp -- Focusing on BPM’s human factor - An interview with Els Van Keymeulen of Schoenen Torfs -- Mitigate, reduce or prevent: managing risks in business processes - An interview with Kevin McCormack -- The next wave in process thinking - An interview with Hendrik Vanmaele -- Ambidextrous BPM – making BPM exciting again - An interview with Prof Michael Rosemann.
520 _aThis book presents a series of twelve short interviews with inspiring practitioners and academics sharing insights in the world of process and transformation. The interviews tackle issues and questions about the future of Business Process Management (BPM), the impact of emerging technologies and customer centricity. It focusses the pitfalls in BPM implementations as well as cultural aspects and many more specific views. With the insights and experiences of leading experts the book provides a basis for the reader to achieve the next level of business process excellence, a discipline that holds potential for both practice and research.
650 0 _aEconomics.
650 0 _aManagement information systems.
650 1 4 _aEconomics/Management Science.
650 2 4 _aInnovation/Technology Management.
650 2 4 _aBusiness Information Systems.
650 2 4 _aBusiness Strategy/Leadership.
700 1 _aThijs, Sara.
_eauthor.
700 1 _aViaene, Stijn.
_eauthor.
710 2 _aSpringerLink (Online service)
773 0 _tSpringer eBooks
776 0 8 _iPrinted edition:
_z9783319039367
830 0 _aSpringerBriefs in Business Process Management,
_x2197-9618
856 4 0 _uhttp://dx.doi.org/10.1007/978-3-319-03937-4
912 _aZDB-2-SBE
942 _2ddc
_cEBOOK
999 _c2980
_d2980