000			01106cam a22002894a 4500
008			020724t2003 ne adl erb 001 0 eng
020			_a9781558607583
020			_a1558607587
040			_aDLC _cDLC
050	0	0	_aHF5548.32 _b.H367 2003
082	0	0	_a658.4'06 _bHAR
100	1		_aHarmon, Paul,
245	1	0	_aBusiness process change : _ba manager's guide to improving, redesigning, and automating processes /
260			_aAmsterdam ; _aBoston : _bMorgan Kaufmann Publishers, _cc2003.
300			_axxi, 529 p. :
504			_aIncludes bibliographical references (p. 503-506) and index.
520			_aThis work provides an overview of the options and describes a variety of business process techniques proven by successful companies over the years.
590			_aoif 19/03/15
591			_aLoans
650		0	_aOrganizational change.
650		0	_aElectronic commerce.
650		0	_aSystem design.
856	4	1	_uhttp://www.loc.gov/catdir/toc/els031/2002110618.html
856	4	2	_uhttp://www.loc.gov/catdir/description/els031/2002110618.html
942			_2ddc _cBOOK
949			_a658.4'06 HAR
999			_c2011 _d2011