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	1.	Managing Service Productivity [electronic resource] : Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance / edited by Ali Emrouznejad, Emilyn Cabanda. by Emrouznejad, Ali [editor.] Cabanda, Emilyn [editor.] SpringerLink (Online service) Series: International Series in Operations Research & Management Science ; 215 Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2014 In: Springer eBooks Online resources: Click here to access online Availability: No items available. Add to cart (remove)
	2.	Strategic Business Decisions [electronic resource] : A Quantitative Approach / by R. Srinivasan. by Srinivasan, R [author.] SpringerLink (Online service) Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New Delhi : Springer India : Imprint: Springer, 2014 In: Springer eBooks Online resources: Click here to access online Availability: No items available. Add to cart (remove)

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