TY - BOOK AU - William A. Katz, TI - Introduction to reference work: Vol II: Reference Services U1 - 025.52 PY - 1969/// CY - New York PB - McGraw-Hill Book Co KW - Reference books--- Bibliography KW - Reference services(Libraries) N1 - Index N2 - "Basic Information Services, Volume I" of "Introduction to Reference Work", explains the basic reference processes and sources of information in today's libraries. It is a tool for understanding and mastering basic reference forms, no matter how they're packaged ER -