TY - BOOK AU - Kirkpatrick,Donald L. AU - Kirkpatrick,James D. TI - Evaluating training programs: the four levels SN - 9781576753484 AV - HF5549.5.T7 K569 2005 U1 - 658.3'12404 22 PY - 2005/// CY - San Francisco, CA, London : PB - Berrett-Koehler, , McGraw-Hill [distributor] KW - Employees KW - Training of KW - Evaluation N1 - Includes bibliographical references and index N2 - This book is on using e-learning and the balanced scorecard to increase the chances of learning being translated into behaviour ER -