TY  - BOOK
AU  - Kaplan,Robert S.
AU  - Norton,David P.
TI  - Strategy maps: converting intangible assets into tangible outcomes 
SN  - 9781591391340 (HC)
AV  - HD30.28 .K35443 2004
U1  - 658.4'012 
PY  - 2004///
CY  - Boston
PB  - Harvard Business School Press
KW  - Intangible property - management
KW  - Management
KW  - Human capital
KW  - Strategic planning
N1  - Includes bibliographical references and index
N2  - Using dozens of vivid company examples, Kaplan and Norton show how to create customized strategy maps that allow organizations to: clarify their strategies and communicate them to all employees; identify the key internal processes that drive strategic success; align investments in people, technology, and organizational capital for the greatest impact
UR  - http://www.loc.gov/catdir/toc/ecip0410/2003024059.html
ER  -