TY - BOOK AU - Bollenbacher,George M. TI - The new business of banking SN - 1557383316 AV - HG1615 .B65 1992 U1 - 332.1 PY - 1992/// CY - Cambridge, Eng., Chicago, Ill. PB - Bankers Pub. Co., Probus Pub. Co. KW - Bank management KW - Banks and banking KW - Financial services industry KW - Bank marketing KW - United States N1 - Includes bibliographical references (p. 231) and index N2 - Looks at how successful banks are operating in a troubled financial climate, and discusses customer service, competitive analysis, global economic issues, and the impact of the Savings & Loan scandal ER -