TY  - BOOK
AU  - 
TI  - The bank teller's handbook: everything a teller needs to know to succeed 
SN  - 1557383472 (pbk.)
AV  - HG1615.7.T4 G48 1993
U1  - 332.12 
PY  - 1993///
CY  - Chicago
PB  - Bankers Pub. Co., Probus
KW  - Banks and banking
KW  - Bank tellers
KW  - Bank tellers -- Handbooks, manuals
N1  - "Bankline : a Bankline publication"--T.p. verso; Includes index
N2  - The book provides everything tellers need to know about quality customer service, from elements of teller operations to cross-selling techniques. the author updates and revises  this comprehensive teller reference. The book also provides a complete banking glossary. It is the ideal teller training tool that will guarantee your bank a positive, lasting impression on your customers
ER  -