TY  - BOOK
AU  - Shah,Anwar
ED  - World Bank.
TI  - Public services delivery
SN  - 9780821361405 (pbk.)
AV  - JF1525.P67 P88 2005
U1  - 361.6'068'4 
PY  - 2005///
CY  - Washington, D.C.
PB  - World Bank
KW  - Government productivity
KW  - Public administration
KW  - Municipal services
KW  - Medical care
KW  - Education
KW  - Public welfare
KW  - Infrastructure (Economics)
N1  - Includes bibliographical references and index
N2  - Offers a comprehensive view of government performance measurement
ER  -