TY - BOOK AU - Wiggins,Bob AU - Wiggins,Bob TI - Effective document management: unlocking corporate knowledge SN - 9780566081484 AV - HF5736 .W733 2000 U1 - 651.5 22 PY - 2000/// CY - Aldershot, Hampshire, England, Brookfield, Vt., USA PB - Gower KW - Business records KW - Management KW - Data processing KW - Information storage and retrieval systems KW - Business N1 - Rev. ed. of: Integrated document management. United Kingdom : Elan Business, 1996; Includes bibliographical references and index N2 - This text suggests how document management can be achieved in the context of knowledge management and improvement approaches. The author explains how different technologies can support the life-cycle from creation, indexing, retrieval and communication to disposal or storage. Both strategic and project-level issues are addressed, from developing an information systems strategy, to day-to-day records and document management practice and establishing user requirements for new systems, tendering procedures, system selection and implementation ER -