TY  - BOOK
AU  - Holt,Jon
ED  - British Computer Society
TI  - A pragmatic guide to business process modelling / 
SN  - 9781906124120 (pbk.)
U1  - 658.4032  
PY  - 2009///
CY  - Swindon : 
PB  -  British Computer Society, 
KW  - Business planning
KW  - Organizational behavior
KW  - Production planning
KW  - UML (Computer science)
N1  - Includes bibliographical references and index
N2  - This expanded second edition shows how effective and accurate modelling can deliver a more complete understanding of a business. Jon Holt covers all aspects of the BPM process, including analysis, specification, measurement and documentation. New chapters deal with the presentation of process information, enterprise architecture and business tools.
ER  -