TY - BOOK AU - Mason,Roger TI - The credit controller's desktop guide SN - 9781854182999 (pbk.) U1 - 658.88 22 PY - 2004/// CY - London PB - Thorogood KW - Credit control KW - Handbooks, manuals, etc N1 - Previous ed.: 1999 N2 - The book includes valuable case studies and standard letters and forms ER -