TY  - BOOK
AU  - Sanderson, Ian, 
TI  - Management of quality in local government / 
SN  - 0582091047 (pbk)
U1  - 352.0070941  22
PY  - 1992///
CY  - London : 
PB  -  Longman, 
KW  - Local government
KW  - Great Britain
KW  - Management
KW  - Quality control
N1  - Includes bibliographical references and index
N2  - Addressing a key topic in local government, this text analyzes how to achieve the best in service provision. It examines issues relating to the definition and measurement of quality with particular attention to quality management in a multi-agency context.
ER  -