TY - BOOK AU - Stahl,Michael J. TI - Management: total quality in a global environment SN - 1557866112 (pbk) AV - HD62.15 .S734 1995 U1 - 658 PY - 1995/// CY - Cambridge, Mass. PB - Blackwell Business KW - Total quality management KW - Quality control KW - Competition, International N1 - Includes bibliographical references and Indexes N2 - Integrates the TQM theme throughout, whilst maintaining its integrity as a principles of management textbook. Marries the principles of management with the issue of total quality control ER -