TY - BOOK AU - Brooksbank,Roger TI - Hot marketing, cool profits : : 200 proven sales and marketing ideas to grow your business / SN - 9780074711590 (pbk.) AV - HF5416.13 U1 - 658.8 22 PY - 2002/// CY - Sydney ; , London : PB - McGraw-Hill, KW - Marketing KW - Small business KW - Marketing N2 - A toolkit of 200 practical and proven ideas that will not only help your business grow, but also help you achieve that all-important profit. The ideas in this book relate to the 12 key areas of sales and marketing activity that are critical to the success of any small business: growing a customer-driven business; conducting savvy market research; formulating a winning marketing strategy; providing better information materials; attracting great publicity; advertising more creatively; using direct mail more effectively; becoming an expert sales prospector; closing more sales face-to-face; negotiating more profitable sales face-to-face; building stronger customer relationships; and controlling your company's overall marketing effort ER -