TY  - BOOK
AU  - Higgins Jessica
AU  - Jessica Hingins
TI  - 10 Skills for Effective Business Communication: : practical strategies from the world's greatest leaders
SN  - 9781641520980
U1  - 658.4'5 HIG 
PY  - 2018///
CY  - California, United States
PB  - Tycho Press
KW  - Communication
KW  - Business communication
N1  - Includes bibliographical references, index
N2  - Higgins, a consultant with experience across Fortune 100 firms, presents ten practical communication skills to enhance leadership and workplace success. These include listening actively, interpreting body language, practicing empathy, strategic networking, assertiveness, negotiation, conflict resolution, and critical feedback. The final chapters offer bonus content on avoiding harassment claims (#MeToo awareness) and elevating public speaking presence. The book is praised for blending research, real-world examples, and exercises, featuring learnings from top executives like Bezos, Jobs, and Tony Robbins
ER  -