TY - BOOK AU - Chapelle,Ariane TI - Operational risk management: best practices in the financial services industry SN - 9781119549062 (Adobe PDF) AV - HG173 U1 - 332.1068'1 PY - 2019/// CY - West Sussex, United Kingdom PB - Wiley KW - Financial services industry KW - Banks and banking KW - Bank management KW - Financial risk management N1 - Includes bibliographical references and index N2 - The author explores the range of operational risks such as information security, fraud or reputation damage and details how to put in place an effective program based on the four main risk management activities: risk identification, risk assessment, risk mitigation and risk monitoring. The book also examines some specific types of operational risks that rank high on many firms' risk registers ER -