TY - BOOK AU - Katz,William A. TI - Introduction to reference work: Basic information sources SN - 0072441070 (v.1) U1 - 025.52 PY - 2002/// CY - New York PB - McGraw-Hill KW - Reference services (Libraries) KW - Reference books KW - Basic information services KW - Reference processes N1 - Includes bibliographical refernces and index N2 - This book explains the basic reference processes and sources of information in today's libraries. It is a tool for understanding and mastering basic reference forms, no matter how they are packaged. This eighth edition is virtually all new, reflecting the easy accessibility of electronic databases on the internet. Vol. 1,Basic information services - Vol.2, Reference services and reference processes ER -