TY - BOOK AU - Stevenson,William J. TI - Operations management SN - 0072443901 (alk. paper) AV - TS155 .S7824 2002 U1 - 658.5 PY - 2002/// CY - Boston PB - McGraw-Hill Irwin KW - Production management KW - Operations management KW - Management science N1 - Includes indexes N2 - This text surveys the field of operations in both the services and manufacturing sectors. Provides enhanced coverage from the strategies of designing a product or service, through the processes and systems of making and delivering the product, and controlling the operations. It is intended as an introduction to the field of operations management. It is suitable for both undergraduate and graduate students UR - http://www.loc.gov/catdir/description/mh021/2001091412.html UR - http://www.loc.gov/catdir/toc/mh021/2001091412.html ER -