TY - BOOK AU - Lipscombe,Geoffrey AU - Pond, Keith. ED - Chartered Institute of Bankers. TI - The business of banking: an introduction to the modern financial services industry SN - 0852976712 (pbk.) U1 - 332.10941 PY - 2002/// CY - Canterbury : PB - Chartered Institute of Bankers, KW - Banks and banking, British KW - Banking business KW - Financial services N1 - Previous ed.: 1999; Includes bibliographical references and index N2 - A user-friendly guide to the transformation of the financial services industry. It provides and easy-to-follow account of the changing financial services environment and examines the radical impact of downsizing, technology and regulation ER -