TY  - BOOK
AU  - Rozemeijer,Eric
AU  - Van Bon, Jan.
AU  - Verheijen, Tieneke.
ED  - IT Service Management Forum.
TI  - Frameworks for IT management: a pocket guide 
SN  - 9789087530877
U1  - 658.4038  22
PY  - 2007///
CY  - Zaltbommel, The Netherlands
PB  - Van Haren
KW  - Information technology
KW  -  Management
KW  -  Quality control
KW  -  Standards
N2  - Includes framework models such as: ITIL, ISO 20000, ISO 27000, ISO9000, PRINCE2', IPMA Competence Baseline, PMBoK, CobiT, MSP, M_o_R, ISPL, ITS-CMM, ASL, BiSL, Six Sigma, TickIT, PrimaVera, eTOM, TQM, AS8015, eSCM, and Balanced ScoreCard
ER  -