TY - BOOK AU - Pols,Remko van der AU - Donatz, Ralph AU - Outvorst, Frank van TI - BiSL: a framework for business information management SN - 9789087537029 (hbk) U1 - 658.4038 PY - 2012/// CY - Zaltbommel PB - Van Haren Publishing, KW - Business information services KW - Information management KW - Business information management N1 - Includes bibliographical references and index N2 - This second, revised edition describes the process framework for business information management: the Business Information Services Library (BiSLĀ®) - a public domain standard that is consistent with ITIL and the Application Services Library (ASLĀ®). The main change from the first edition is the use of the term 'business information management' instead of 'business administration and information management'. ER -