TY - BOOK AU - Machin, John L.J., TI - The expectation approach: improving managerial communication and performance SN - 0070845395 AV - HF578 .A3 U1 - 658.4'5 PY - 1980/// CY - London PB - McGraw-Hill Books KW - management N1 - includes index; includes bibliography N2 - This book will be of great value to managers especially those responsible for planning and control and to students of human relations ER -