The balanced scorecard : translating strategy into action /

By:

Kaplan, Robert S

Contributor(s):

Norton, David P

Material type: Text

TextPublication details: Boston, Mass. : Harvard Business School Press, c1996.Description: xi, 322 p. :illISBN:

9780875846514
0875846513 (alk. paper)

Subject(s):

DDC classification:

658.4'012 KAP

LOC classification:

HD56 .K35 1996

Online resources:

Click here to access online

Summary: The balanced Scorecard provides the management system for companies to invest in the long term- in customers, in employees, in new product development, and in systems - rather than managing the bottom line to pump up short-term earnings. The authors also reveal how to use the Balanced Scorecard as a robust learning system for testing, gaining feedback on, and updating the organization's strategy and walked through the steps that managers in any company can use to build their own Balanced Scorecard.

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Item type	Current library	Collection	Call number	Copy number	Status	Barcode
Monograph & others	CBN ABEOKUTA BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c.1	Available	31008100756267
Monograph & others	CBN AKURE BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c.1	Available	31008100546767
Monograph & others	CBN BAUCHI BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c.1	Available	31008100388103
Monograph & others	CBN BENIN BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c.1	Available	31008100475249
Monograph & others	CBN CALABAR BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c.1	Available	31008101030431
Monograph & others	CBN ENUGU BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c. 1	Available	31008100781794
Monograph & others	CBN HQ Library General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c.1	Available	31008100005210
Monograph & others	CBN HQ Library General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c.2	Available	31008100005228
Monograph & others	CBN IBADAN BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c1	Available	31008100733100
Monograph & others	CBN ILORIN BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))		Available	31008100829726
Monograph & others	CBN JOS BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c.1	Available	31008100378724
Monograph & others	CBN KADUNA BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))		Available	31008101170971
Monograph & others	CBN KANO BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c.1	Available	31008100663315
Monograph & others	CBN KATSINA BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))		Available	31008100372214
Monograph & others	CBN LAGOS LAISON OFFICE LIBRARY		658.4'012 KAP (Browse shelf(Opens below))		Available	31008100689393
Monograph & others	CBN LAGOS LEARNING CENTRE LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c.1	Available	31008100717970
Monograph & others	CBN MAIDUGURI BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c. 1	Available	31008100446166
Monograph & others	CBN MAKURDI BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c.1	Available	31008100361167
Monograph & others	CBN MINNA BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c.1	Available	31008100588041
Monograph & others	CBN OWERRI BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c.1	Available	31008100473707
Monograph & others	CBN PORTHARCOURT BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	C.1	Available	31008100520168
Monograph & others	CBN SOKOTO BRANCH LIBRARY	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))		Available	31008100397468
Monograph & others	CBN UYO BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	C1	Available	31008100455712
Monograph & others	CBN YOLA BRANCH LIBRARY General Stacks	Non-fiction	658.4'012 KAP (Browse shelf(Opens below))	c.1	Available	31008100487335

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Previous	658.4'012 EZE Contemporary business strategies and models /	658.4'012 GRA Contemporary strategy analysis /	658.4'012 JAN International business strategy in emerging country markets :	658.4'012 KAP The balanced scorecard :	658.4'012 KAP Strategy maps :	658.4'012 KAP The strategy-focused organization :	658.4'012 KAP Alignment :	Next

Includes index.

Includes bibliographic references

The balanced Scorecard provides the management system for companies to invest in the long term- in customers, in employees, in new product development, and in systems - rather than managing the bottom line to pump up short-term earnings. The authors also reveal how to use the Balanced Scorecard as a robust learning system for testing, gaining feedback on, and updating the organization's strategy and walked through the steps that managers in any company can use to build their own Balanced Scorecard.

rua 30/04/13

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