Building operational excellence : IT people and process best practices / Bruce Allen, Dale Kutnick.
Material type:
TextSeries: IT best practices seriesPublication details: Hillsboro, OR : Intel Press ; Boston, MA : Addison-Wesley, 2002.Description: xvi, 219 p. : ill. ; 24 cmISBN: - 0201767376
- 9780974364971
- 0974364975 (pbk. : alk. paper)
- 658.4'038 22
- T58.64 .A434 2002
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
Monograph & others
|
CBN HQ Library | 658.4'038 ALL (Browse shelf(Opens below)) | Available | 31008100046065 | ||
Monograph & others
|
CBN HQ Library | 658.4'038 ALL (Browse shelf(Opens below)) | Available | 31008100048673 |
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| 658.4'033 WAL Key management ratios : | 658.4'033 WAL Key management ratios : | 658.4'03'4 Applied operations research and management science / | 658.4'038 ALL Building operational excellence : | 658.4'038 ALL Building operational excellence : | 658.4'038 AOK Information, corporate governance, and institutional diversity : | 658.4'038 AOK Information, corporate governance, and institutional diversity : |
Includes bibliographical references (p. 206) and index.
This book shows IT managers exactly how to assess their own organizational processes, and then improve those processes to "best practice" levels. Drawing on META Group's worldwide enterprise consulting experience, it introduces a new way to understand IT processes, and a step-by-step approach to defining goals, filling in gaps, eliminating weaknesses, and achieving excellence.
oif 28/01/15
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