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How to measure anything : finding the value of "intangibles" in business / Douglas W. Hubbard.

By: Material type: TextTextPublication details: Hoboken, N.J. : Wiley, c2010.Edition: 2nd edDescription: xv, 304 p. : ill. ; 24 cmISBN:
  • 9780470539392 (cloth)
  • 0470539399 (cloth)
Subject(s): DDC classification:
  • 657'.7 22
LOC classification:
  • HF5681.I55 H83 2010
Contents:
Intangibles and the challenge -- An intuitive measurement habit : Eratosthenes, Enrico, and Emily -- The illusion of intangibles : why immeasurables aren't -- Clarifying the measurement problem -- Calibrated estimates : how much do you know now? -- Measuring risk through modeling -- Measuring the value of information -- The transition : from what to measure to how to measure -- Sampling reality: how observing some things tells us about all things -- Bayes : adding to what you know now -- Preference and attitudes : the softer side of measurement -- The ultimate measurement instrument : human judges -- New measurement instruments for management -- A universal measurement methods : applied information economics.
Summary: The book shows how to measure those things in business that are considered immeasureable, including technology ROI, organizational flexibility, customer satisfaction, and technology risk. The book provides the substantive steps for measuring anything, especially uncertainty and risk.
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Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Monograph & others Monograph & others CBN ABEOKUTA BRANCH LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) c.1 Available 31008100756143
Monograph & others Monograph & others CBN AKURE BRANCH LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) c.1 Available 31008100366190
Monograph & others Monograph & others CBN BAUCHI BRANCH LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) c.1 Available 31008100560438
Monograph & others Monograph & others CBN BENIN BRANCH LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) c.1 Available 31008100477385
Monograph & others Monograph & others CBN CALABAR BRANCH LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) c.1 Available 31008100423884
Monograph & others Monograph & others CBN ENUGU BRANCH LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) c. 1 Available 31008100783279
Monograph & others Monograph & others CBN HQ Library 657.7 HUB (Browse shelf(Opens below)) Available 31008100034434
Monograph & others Monograph & others CBN IBADAN BRANCH LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) c1 Available 31008100745781
Monograph & others Monograph & others CBN ILORIN BRANCH LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) Available 31008100829809
Monograph & others Monograph & others CBN JOS BRANCH LIBRARY General Stacks Non-fiction 657'.7 (Browse shelf(Opens below)) c.1 Available 31008100532742
Monograph & others Monograph & others CBN KADUNA BRANCH LIBRARY General Stacks Non-fiction 657'.7 AUB (Browse shelf(Opens below)) Available 31008101168348
Monograph & others Monograph & others CBN KANO BRANCH LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) c.1 Available 31008100663182
Monograph & others Monograph & others CBN KATSINA BRANCH LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) Available 31008100503420
Monograph & others Monograph & others CBN LAGOS LAISON OFFICE LIBRARY General Stacks 657'.7 HUB (Browse shelf(Opens below)) c.1 Available 31008100691191
Monograph & others Monograph & others CBN LAGOS LEARNING CENTRE LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) c.1 Available 31008100725304
Monograph & others Monograph & others CBN MAIDUGURI BRANCH LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) c. 1 Available 31008100447305
Monograph & others Monograph & others CBN MINNA BRANCH LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) C.1 Available 31008100587597
Monograph & others Monograph & others CBN OWERRI BRANCH LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) C.1 Available 31008100469440
Monograph & others Monograph & others CBN PORTHARCOURT BRANCH LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) C.1 Available 31008100437744
Monograph & others Monograph & others CBN SOKOTO BRANCH LIBRARY Reference 657'.7 HUB (Browse shelf(Opens below)) Available 31008100401492
Monograph & others Monograph & others CBN UYO BRANCH LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) c.1 Available 31008100551817
Monograph & others Monograph & others CBN YOLA BRANCH LIBRARY General Stacks Non-fiction 657'.7 HUB (Browse shelf(Opens below)) c.1 Available 31008100786223

Includes bibliographical references and index.

Intangibles and the challenge -- An intuitive measurement habit : Eratosthenes, Enrico, and Emily -- The illusion of intangibles : why immeasurables aren't -- Clarifying the measurement problem -- Calibrated estimates : how much do you know now? -- Measuring risk through modeling -- Measuring the value of information -- The transition : from what to measure to how to measure -- Sampling reality: how observing some things tells us about all things -- Bayes : adding to what you know now -- Preference and attitudes : the softer side of measurement -- The ultimate measurement instrument : human judges -- New measurement instruments for management -- A universal measurement methods : applied information economics.

The book shows how to measure those things in business that are considered immeasureable, including technology ROI, organizational flexibility, customer satisfaction, and technology risk. The book provides the substantive steps for measuring anything, especially uncertainty and risk.

oif 02/06/14

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