Central Bank of Nigeria Library

The EFQM excellence model (Record no. 1123)

MARC details
000 -LEADER
fixed length control field 02132nam a2200361 a 4500
001 - CONTROL NUMBER
control field CBN000000296
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20151013135912.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 020813s2007 ne a 000 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9789087530273
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9087530277
040 ## - CATALOGING SOURCE
Original cataloging agency CBNCAT
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 652.4
Edition number 22
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Hakes, Chris
245 10 - TITLE STATEMENT
Title The EFQM excellence model
Remainder of title for assessing organizational performance :a management guide /
Statement of responsibility, etc. Chris Hakes.
250 ## - EDITION STATEMENT
Edition statement 1st ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Zaltbommel :
Name of publisher, distributor, etc. Van Haren Publishing,
Date of publication, distribution, etc. 2007
300 ## - PHYSICAL DESCRIPTION
Extent vii, 110p. :
Other physical details ill ;
Dimensions 15cm.
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE
Title Best practice
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Introduction and Acknowledgements; Why should you consider using the EFQM Excellence Model?; The Development of EFQM and its Excellence Model; EFQM and its Networks today; The Concepts behind the EFQM Excellence Model; EFQM Excellence Model content and structure; A five step plan for an effective Assessment of your organization's performance against theEFQM Excellence Model; Appendix 1: A set of x32 Analysis Pro-Forma's; Appendix 2: Scoring Tools; Appendix 3: Comparison Tables
520 ## - SUMMARY, ETC.
Summary, etc. The EFQM Excellence Model was introduced at the beginning of 1992 as the framework for assessing organizations for the annual European Excellence Award. It is now the most widely used organizational assessment framework in Europe. Most users have no intention of applying to win awards; they use the framework and analysis techniques within the model as diagnostic tools that will help them to: assess the health of their organization, identify its strengths and areas for improvement and periodically measure progress, identify and share good management practices, both internally and externally.
590 ## - LOCAL NOTE - Cataloguer & Date
Local note oif 05/06/14
591 ## - Local Note: Item Class (Ref/Loans/Arch): Loans
Local Note: Item Class Loan
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Industrial management
General subdivision Social aspects. 
.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Industrial management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Organizational effectiveness
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Organisation
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Total quality management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Total quality control
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Performance
General subdivision Measurement
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Wilkinson, Jayne
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Monograph & others
Holdings
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