Managing conflict in projects :
Pitagorsky, George.
Managing conflict in projects : applying mindfulness and analysis for optimal results / George Pitagorsky. - Newtown Square, Pa. : Project Management Institute, c2012. - ix, 132 p. : ill. ; 26 cm.
Includes bibliographical references (p. 129-130).
Introduction -- Conflict in projects -- Foundation concepts -- Process -- Analysis : the nature of a conflict -- Seek to understand : conflict styles and approaches -- The people side of conflict management -- Facilitate rapport -- Approaches and techniques -- Closure -- Conclusion -- References -- Appendix A : determining complexity.
The author combines mindfulness and analysis to provide the project practitioner with a solid set of techniques that not only reinforce the fundamentals of managing conflict but create a much deeper awareness of the project environment and the importance of developing and sustaining productive relationships among project stakeholders.
9781935589587 (alk. paper) 193558958X (alk. paper)
2012014271
Project management.
Business communication.
Interpersonal relations.
Conflict management.
HD69.P75 / P558 2012
658.4'04
Managing conflict in projects : applying mindfulness and analysis for optimal results / George Pitagorsky. - Newtown Square, Pa. : Project Management Institute, c2012. - ix, 132 p. : ill. ; 26 cm.
Includes bibliographical references (p. 129-130).
Introduction -- Conflict in projects -- Foundation concepts -- Process -- Analysis : the nature of a conflict -- Seek to understand : conflict styles and approaches -- The people side of conflict management -- Facilitate rapport -- Approaches and techniques -- Closure -- Conclusion -- References -- Appendix A : determining complexity.
The author combines mindfulness and analysis to provide the project practitioner with a solid set of techniques that not only reinforce the fundamentals of managing conflict but create a much deeper awareness of the project environment and the importance of developing and sustaining productive relationships among project stakeholders.
9781935589587 (alk. paper) 193558958X (alk. paper)
2012014271
Project management.
Business communication.
Interpersonal relations.
Conflict management.
HD69.P75 / P558 2012
658.4'04