Central Bank of Nigeria Library

Strategy maps :

Kaplan, Robert S.

Strategy maps : converting intangible assets into tangible outcomes / - Boston : Harvard Business School Press, c2004. - xviii, 454 p. :

Includes bibliographical references and index.

Using dozens of vivid company examples, Kaplan and Norton show how to create customized strategy maps that allow organizations to: clarify their strategies and communicate them to all employees; identify the key internal processes that drive strategic success; align investments in people, technology, and organizational capital for the greatest impact.

9781591391340 (HC) 1591391342 (alk. paper)


Intangible property - management
Management.
Human capital.
Strategic planning.

HD30.28 / .K35443 2004

658.4'012 / KAP