Customer information management /
Flower, Graham.
Customer information management / Graham Flower, Phil Fawcett. - Canterbury, Kent, UK : Institute of Financial Services, School of Finance, c2005. - vii, 382 p. : ill. ; 24 cm.
Includes index.
This book intends to provide a sound understanding of the skills and knowledge required to effectively manage information systems in the strategic context of the financial services industry.
1845162838
2006445980
Financial services industry.
Information technology.
HG173 / .F56 2005
658.503'6
Customer information management / Graham Flower, Phil Fawcett. - Canterbury, Kent, UK : Institute of Financial Services, School of Finance, c2005. - vii, 382 p. : ill. ; 24 cm.
Includes index.
This book intends to provide a sound understanding of the skills and knowledge required to effectively manage information systems in the strategic context of the financial services industry.
1845162838
2006445980
Financial services industry.
Information technology.
HG173 / .F56 2005
658.503'6