Operation level agreements :
Operation level agreements : a complete guide - 2019 edition : practical toos for self-assessment /
- Unidentified 5STARCooks 2018
- 302 pages
Includes index.
A professional technical roadmap to IT Operation Level Management & Agreements, operation Design & Continual operation Improvement with design, role & responsibility, KPI, communication plan & OLA template resources for organizational implementation.
9780655511731
Sevice industries--Cost control
Service industries--Quality control
Operation-level agreements
Total quality management
658.562 / OPE
Includes index.
A professional technical roadmap to IT Operation Level Management & Agreements, operation Design & Continual operation Improvement with design, role & responsibility, KPI, communication plan & OLA template resources for organizational implementation.
9780655511731
Sevice industries--Cost control
Service industries--Quality control
Operation-level agreements
Total quality management
658.562 / OPE